The 1932 Olympic Games in Los Angeles - History

The Importance of Effective Supervision Through Communication

The Importance of Effective Supervision Through Communication The importance of a good effective supervisor with good communication skills, will prove to be one of the most valuable tools to any business or working environment, the benefits are both measurable and un-measurable. The ability to give clear, complete, concise, consistent, correct and courteous information can only show the follower that you are aware, that their understanding of information is your main focus, and for those on the receiving end of the conversation; you show them your ability to be an attentive and active listener, which gives the indication to the speaker, that what they are saying is important to you as well. When communicating with someone in any setting,†¦show more content†¦People want to be enlightened or shown appreciation for their time, so one must have the tools to determine what approaches to use, whether they be direct or persuasive, their must be a connection made. The audience is looking to the presenter to provide comp lete and correct information, so they can make educated decisions that may be beneficial to their own world and that of the team as well. The leader should also have the insight to give place to the input from the followers when appropriate, for the best solutions will come from those that are the closest to the problem, while giving empowerment to all directly involved. In the realm of the public and customer service, it is imperative to the future of any business to provide the customer a reason to return to you or even tell their friends about you. The impressions that we make to those who are seeking a service from us; although they will never forget a bad experience, will tell everyone and if the experiences are good, they will return happily and your hope will be; that they will also tell everyone else. There is a lot to be said about being a, â€Å"public servant†, you as the representative of a company or service personnel must have enough control on your emotions t o realize the customerShow MoreRelatedThe Role Of Supervisor And The Supervisor937 Words   |  4 PagesThe role of the supervisor has never been simplified enough to be clear as to what the responsibilities of the role is. In fact, supervision tends to be a challenging word in the education field and can be accepted by various leaders of a school. Supervisors can simply be supervisors or they can be administrators who are involved in the role of hiring and evaluating their staff. One could even go as far as the master teacher who observes other educators that ensures they are utilizing proper skillsRead MoreEffective Communication At A Client / Counselor Setting889 Words   |  4 PagesEffective communication is the key to any successful relationship, especially in a client/counselor setting. 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The Bill of Rights has become an essential part in guaranteeing the further developmentRead MoreProgress Report on My Execution of Duties in the Customer Service Department from 1 June -31 August, 20111256 Words   |  6 Pages0 INTRODUCTION This report gives an account of the progress that I have made in execution of duties in my assignment in the Customer Service Department during the first three months that I have covered in my position as a management trainee, effective 1st June, 2011. The report starts by giving a brief background of the branch program for management trainees and then explains in detail the progress made within the period in question. It also points out some challenges encountered in the processRead MoreThe Role Of An Adult Nurse1616 Words   |  7 PagesI will be analysing, explaining and describing the role of an Adult Nurse. Focusing on the responsibilities, qualities, code of Practice, their Differences between other non – professionals and their negative/positive approach to team work and supervision. 1.1 Analysis of an adult nurse. According to Oxford dictionaries.com, a nurse is ‘a person trained to care for the sick or infirm, especially in a hospital.’ (Oxford dictionaries.com accessed on 28.1.2015) The prospect defined adult nurse asRead MoreEssay on Effective communication and its importance to supervision1585 Words   |  7 PagesEffective Communication and its Importance to Supervision Communication can often be overlooked and good communication skills can be easily assumed. If there is a lack of effective communication within an organization it can potentially affect every process. Every aspect and function of an organization relies on communication in some form. A supervisor must realize that only by ensuring effective communication can they have the proper expectations from their employees. Employees must receive adequateRead MoreCU294111 Review The Range Of Groups1149 Words   |  5 Pagesï » ¿ CU2941 1.1- Review the range of groups and individuals whose communication needs must be addressed in own job role: It is an integral part of my role communicating with young people, parents/carers and various professionals within a residential setting. I always discuss subjects/issues with the young people judging on their level of understanding and their cultural background. I have to be mindful of their frame of mind at the time, when communicating with these service users. I have to ensureRead MoreHsc 51 Reflective Accfount1367 Words   |  6 Pagesaccount Unit; SHC51 Use and develop systems that promote communication Unit ref no; F/602/2335 Reflective account SHC51 1; Be able to address the range of communication requirements in own role. In my role as deputy manager, one of the ways I ensure the correct methods of communication are being assessed and used effectively for the service users within my home, is to review care plans. I do this during supervisions with the key worker, I check that the needs and wishes of the serviceRead MorePart 3 : Tort Walk Essay1493 Words   |  6 Pageshigh school puts an emphasis on health and safety issues. The school, the buildings, and the classroom are certainly the most critical areas of an educational institution where safety and health take place but also behavior and attitude reflect the importance of the serious business of learning. Therefore, the following three legal issues: unsupervised students, hallways, and field trips demand some improvements, accommodations or extra care to maintain the safety and healthy environment for studentsRead MoreRadiographers Role in Operation Theatre1525 Words   |  7 PagesINTRODUCTION The assignment is a critical reflection that highlights the role of a student radiographer under the supervision of senior radiographer in an operation theatre. This research is based upon professional quotes, personal thoughts and some real time operation theatre scenarios. It will identify the role of radiographer and its importance, the key issues that related to the surgeons and the radiographers while working in the operation theatre. In the end it will also provide with some

Pride And Prejudice By Jane Austen Essay - 1193 Words

(No subject) JJ Jonathan Joa Reply| Today, 9:53 AM You Jonathan Joa 10/8/16 Sophomore Seminar I Woodsworth Half Half There is a second title to the novel Pride and Prejudice by Jane Austen. Jane Austen did not initially call the book title Pride and Prejudice but rather called it First Impressions. Although this book initially had a different title, they both have a significance at two different halves of the book.The initial title First Impressions that Austen gave to the book is dominantly reflected throughout the beginning. As the novel progresses towards the middle to the ending, that is when we see the aspects of the current title Pride and Prejudice dominantly come into play. One signifiant aspect that these two titles portray throughout the characters is personality. The title First Impressions represents initial traits that include being anything from judgmental and arrogant or polite and kind while the other title Pride and Prejudice reveals the complete change in character traits towards the ending of the novel. Further on, there is a connection between both of the titles being that because of first impressions, it causes the individual who views the first impression to become prejudiced. The first scene where this connection begins is in the ballroom between two people named Darcy and Elizabeth. Darcy is a wealthy man in theShow MoreRelatedPride And Prejudice By Jane Austen Essay1724 Words   |  7 PagesThe 18th century novel, Pride and Prejudice, by Jane Austen, is a fascinating book about a young woman’s struggle with family and love. 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Business Analysis Organizational Change and Management

Question: Discuss about the Business Analysis Organizational Change and Management. Answer: Introduction: This report is about the business analysis of Blackberry. In order to get the desired level of success in the business of the company, the company needs to analyze the efficiency of the business operations and key resources for satisfying their customers. In this context, the value proposition, customer relationship and key resources of the organization have been analyzed in this paper aligned with the business operations of the company. Value Proposition: The high level of security of the products of the products of the company is the most important value added o the business. The demands of the Blackberry device in the corporate sector are very high due to this factors. The Effective design and high security systems of the device is making it different from the other similar types of products. In this context, the military officers have the high demand of the products for the security purposes (Sambamurthy Zmud, 2012). The medium and large size of business organizations are also like the product as they need to send confidential messages or documents securely. The mobile phones allow the users to do all the activities like internet surfing, gaming, efficient messaging, emailing through a single device. This is also a mentionable value added to the area of the mobile phone use. Customer Segment: The company is conducting the business in both the B2B and B2C methods. Therefore, they have both the individual end users and the commercial organizations as their customers. In the section of the B2B business, the company has the corporate business organizations as their customers (Calantone, Vickery Drge, 2015). These are the potential customers, who make a huge amount of sale of the products. In this section, the middle and large firms are also a valuable customer segment (Tallon, Kraemer Gurbaxani, 2015). At the present situation, maximum end user customers prefer to buy the products from the retail shops rather than direct from the company, as the number of stores in local areas are limited. The particular product is very helpful for the military officers. Therefore, a huge portion of business is conducted with the military officers. Furthermore, the end user individual customers of the company are also a valuable customer segment of the company. Customer Relationship Maintenance: The company uses efficient advertising policies for developing a good relationship with the customers. They used to provide advertisements regarding the utilities of the products and services of the company in the internet and telecommunication retailers. The internet advertisements allows the company to understand the customers needs and perception regarding the products and services of the company (Middleton, 2012). The company also provide effective mobile plans through the collaboration with the telecommunication retailers. The most effective strategy used for the customer relationship management is the warranty policy of the company. they used to provide efficient level of support to the customer in case of any faulty in the products of the company. Key Resources: The key resources are the building blocks that can describe the most essential assets required for making a business model operable. Resources are the major elements with the help of which, companies generally develop their products. Therefore, in case of Blackberry smart-phones as well as services, there are few key as well as the most significant resource which are the building blocks for the development of the products or services of Blackberry Ltd (Lin Ye, 2012). One of the key resources of Blackberry, the Communication Service Providers such as Telstra, Vodafone and Optus can electronically transport information. On the other hand, Sim cards are the most important resources to make the blackberry smart-phones or services work. Apart from that, BBM coverage is also a very important as well as significant resource for the Blackberry smart-phones and services. Key Activities: Every product must have few key activities. In case of the Blackberry smart-phones, these phones have few key features or key activities which can be the unique selling point for the products or services of this organization (Tuten Urban, 2014). These are as follows: The most common and the most important activity of the mobile phones of Blackberry is calling or receiving calls. On the other hand, another important activity of the Blackberry smart-phones or services is the receiving and sending emails and text messages. Apart from that, web browsing is another most desired activity among the customers of Blackberry mobiles the blackberry smart-phones can store audio recordings, photos as well as documents. Besides that, on the mobile phones of Blackberry, users can play games during free times. Key Partners: The key partnership of a particular business is the partnership which is made while two commercial entities from an alliance, which may either an exclusive contract that has a limit for the two companies to only that one relationship or be a really loose relationship where both entities retain their independence as well as at the liberty for generating more partnerships (Arthur, 2011). Hence, in case of Blackberry, the major key partners are as follows: Provider of Communication Service - Telstra, Vodafone, Optus are the major partners of Blackberry in the context of the communication service provider concern. Social Media Social Media has become the major partner of all kinds of businesses all over the world. Therefore, Twitter, Facebook are the major or key media partners of Blackberry (Financial Documents - United States, 2016). Game Creator these key partners of Blackberry provide the scopes to the consumers for playing as well as downloading on the phones. Samsung as a key partner of Blackberry, Samsung provides a scope for implementing the operating system of Samsung to the phone of Blackberry (Financial statements for BlackBerry Ltd Google Finance, 2016). Telecommunication Retailer This key partner of blackberry gives the opportunity for selling phones outright or selling it with the mobile plans. Distribution Channels: As the company have is conducting both the B2B and B2C business, they are using both the direct and indirect distribution channels for their business operations. In the area of the direct marketing the company is using their own stores to sell the products to the end users of the mobile devices. On the other hand, the company is using other retailer organizations as their business partners. The corporate telecommunication organizations are also using as the indirect distribution channel of the company (Kovach, 2015). The company is providing collaborative service with other telecommunication service providers such as Tesla, Optus and Vodafone. The stores of Samsung company is also an indirect distribution channel of the company as the company is using the operating system of Samsung in their phones and the products are available in the Samsung stores. Risk Management: The potential risk of the companys business is the operating system of the device. After introducing the Android OS in the market, the popularity of the other OSs dropped drastically. The existing OS of the Blackberry phones is Java based (Skipworth, 2010). This is not able to attract new customers towards it. In order to reduce the risk the company is working for introducing touch screen Android based mobile phones in the market. Another business risk of the companys business is the high cost of the mobile phones. The handsets of Blackberry company are very costly compared to the other mobile phones. However, the value propositions of the products are not so effective in the present market. Other competitors are providing advance services in less price (Vodafone, 2016). The company is trying to develop new models which can be provided with lot of advance facilities in reasonable price. Conclusion: The value proposition of the company is good enough with respect to the high end security of the messaging and document delivery services. The customer relationship management strategy of the company is also good for the business, but the company is facing problem with the old Java based Operating System. As the technology is being updated rapidly and many competitors of the company is present in the same market, the company need to update their technology and compete efficiently with the others for remaining in the market. B2B and B2C customer relationship management strategy is efficient but need to develop new strategies with respect to the new updates of the devices. Recommendation: BlackBerry Smart Phone need to expand their market area and expand the outsourcing for increasing the reliability of the operating system. The Java based OS is no longer able to has a high demand. Therefore, the company need to adopt the android based OS for conducting a well business in the smart phone market. They can also adopt the IOS from Apple for making more reliable smart phones and attracting new customer towards it. The touch screen technology and efficiency of the cameras of the device need to be updated for competing with the other companys smart phones. The number of applications supported by the Blackberry mobile phones is very less. In order to compete with the other mobile phone developers they should increase the range of supported applications. References: Arthur, C. (2011). BlackBerry service crash affects BBM messaging for millions. The Guardian. Retrieved 26 August 2016, from https://www.theguardian.com/technology/2011/oct/10/blackberry-outage-affects-bbm-services Calantone, R. J., Vickery, S. K., Drge, C. (2015). Business performance and strategic new product development activities: an empirical investigation.Journal of Product Innovation Management,12(3), 214-223. Financial Documents - United States. (2016). Us.blackberry.com. Retrieved 24 August 2016, from https://us.blackberry.com/company/investors/documents.html Financial statements for BlackBerry Ltd Google Finance. (2016). Google.ca. Retrieved 24 August 2016, from https://www.google.ca/finance?q=NASDAQ%3ABBRYfstype=iiei=jbEEVcmOHea1igLrrYHYDg Kovach, S. (2015). BlackBerry hasn't given up on smartphones yet. Businessinsider.com.au. Retrieved 24 August 2016, from https://www.businessinsider.com.au/blackberry-hasnt-given-up-on-smartphones-yet-2015-5?r=USIR=T Lin, F., Ye, W. (2012). Operating system battle in the ecosystem of smartphone industry. InInformation Engineering and Electronic Commerce, 2009. IEEC'09. International Symposium on(pp. 617-621). IEEE. Middleton, C. A. (2012). Illusions of balance and control in an always-on environment: A case study of BlackBerry users.Continuum: Journal of Media Cultural Studies,21(2), 165-178. Sambamurthy, V., Zmud, R. W. (2012).Managing IT for success: The empowering business partnership. Financial Executives Research Foundation. Skipworth, H. (2010). BlackBerry vs Apple: Which is better for business users?. Telegraph.co.uk. Retrieved 25 August 2016, from https://www.telegraph.co.uk/technology/mobile-phones/7750578/BlackBerry-vs-Apple-Which-is-better-for-business-users.html Tallon, P. P., Kraemer, K. L., Gurbaxani, V. (2015). Executives perceptions of the business value of information technology: a process-oriented approach.Journal of Management Information Systems,16(4), 145-173. Tuten, T. L., Urban, D. J. (2014). An expanded model of business-to-business partnership formation and success.Industrial marketing management,30(2), 149-164. Vodafone.co.uk.(2016). Retrieved 26 August 2016, from https://www.vodafone.co.uk/brands/blackberry/